Refund policy
General Policy:
· All products are custom-made for you and are generally final sale, meaning we don't accept returns or exchanges for change-of-mind, wrong sizes (check size charts!), or color variations.
Quality Guarantee (Our Promise):
· We stand by our quality! If you receive an item with a manufacturing defect, printing error, or damage, we'll make it right.
· This includes: Wrong design printed, incorrect size/color sent (different from your order), smudged/blurry print, or holes/tears in the fabric.
How to Request a Resolution (Photos Required!):
1. Contact Us: Email us at clcal00@yahoo.com within 7 days of delivery.
2. Provide Details: Include your Order Number and a clear description of the issue.
3. Send Photos: Attach clear photos showing the defect or error on the product.
. What We Cannot Refund/Replace:
· Slight color differences (monitors vary).
· Incorrect size ordered (always check size charts!).
· Item doesn't match your personal expectation.
· "Buyer's remorse" or simply not liking the design.